Terms of service

Effective Date: November 3, 2025

Welcome to URBANDEL (“we,” “us,” “our,” or “the Company”). By accessing or using our website www.urbandel.com and related services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our site.

If you do not agree to these terms, you may not use our website or purchase our products.


1. General Information

URBANDEL is a fashion and lifestyle brand offering apparel and accessories through our online store. These Terms of Service govern all interactions with our website, including browsing, purchasing, and communicating with our team.

We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be posted on this page.


2. Eligibility

By using this site, you confirm that you are at least 18 years old (or the age of majority in your region) and capable of entering into a legally binding agreement.


3. Use of Our Website

You agree to use the website only for lawful purposes and in compliance with these Terms. You may not:

  • Use our site to engage in fraudulent or illegal activity

  • Copy, modify, or distribute any content from our website

  • Attempt to gain unauthorized access to our systems

  • Misuse our intellectual property or brand assets


4. Product Information

We strive to display product images, descriptions, and pricing accurately. However, colors may appear differently depending on your screen, and slight variations may occur.

URBANDEL reserves the right to:

  • Correct any errors or inaccuracies in product details

  • Modify or discontinue items at any time without notice


5. Pricing and Payments

All prices are listed in U.S. Dollars (USD) unless stated otherwise. We accept major credit cards and other secure payment methods through trusted third-party processors.

URBANDEL reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.


6. Shipping and Delivery

We offer domestic and international shipping. Delivery times vary depending on your location. Once an order has shipped, URBANDEL is not responsible for delays caused by carriers, customs, or weather events.

For full details, please review our Shipping Policy.


7. Returns and Refunds

We want you to love your purchase. If you are not satisfied, please review our Return & Refund Policy for details on how to initiate a return or exchange.


8. Intellectual Property

All content on this website — including text, images, designs, logos, and graphics — is the property of URBANDEL and protected under copyright and trademark laws.
You may not reproduce, distribute, or exploit any content without our express written consent.


9. Limitation of Liability

URBANDEL and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use our website

  • Purchase or use of any products

  • Errors, omissions, or interruptions in service

Your sole remedy for dissatisfaction with our site or products is to stop using the website or request a return where applicable.


10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.


11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of [Tennessee, e.g., California], without regard to conflict of law principles.


12. Termination

We reserve the right to suspend or terminate your access to our website at any time for violations of these Terms or any unlawful activity.


13. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

URBANDEL
Email: customerservice@urbandel.com